Simon Ting
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Recent activity by Simon Ting-
MOBILE APP RELEASE NOTE - DECEMBER 14th,2022
Date: DECEMBER 14th,2022Version: 4.19.0 New features Geofence enhancement – the geofence events will be generated by triangulating the location of handset instead of the ping data sent from the ...
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MOBILE APP RELEASE NOTE - Aug 29th, 2022
Date: AUGUST 29th,2022 Version: 4.18.0 *Limited release for Clockwork and selected mobile app New features 1. Loader(subscription required) – enable users to confirm or edit what is being load...
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Upload Queue in the Mobile App
In the dashboard, Tap on the Queue section to access the Queue items. You can also access the some Queue items from the Hourglass icon in Active Screen. You can check each section of the Queue lis...
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Sending photos in iOS
Search for Files app, and tap it to open Tap on “On My iPhone” on Files app Tap on the app name Please select all the photos Tap the share button, and send it via email .
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Sending pending photos from Android
Go to the Setting button of the android phone. Alternatively, you can also use the File Manager if available. Go Storage >>Files>>Android>>data In data view, please find the file named 'com.sensor...
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Shake Shake Function (Debugging on Mobile App)
Another method to notify Clockwork of issue with the Mobile App. This function will need to be turn on manually in the Settings of the Mobile App. Tap on the profile settings icon on the upper ri...
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Send a debugging log in the Mobile App
How to send a debugging file Log in to the mobile application using your credentials. Tap on the Profile settings icon on the upper right portion of the screen. In the profile settings page, again...
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How to check Mobile App Version
Log in to the mobile application using your credential. Tap on the profile settings icon on the upper right portion of the screen. You will be routed to the profile settings page. Again on the upp...
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Registering an account with an existing shipment
Installed the Clockwork Mobile App and follow the below instructions: On the login page, tap on the "Register" button. You will be routed to the "Scan Shipment" page. Tap click on "Scan QR or Bar...
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Changing the language displayed in the Mobile App
Language can be selected in the login page. If you are already logged in, please follow these steps: Tap on the profile settings icon on the upper right portion of the screen. In the profile setti...